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Internet shopping is simple, cheap and effective. So why don't more people
avail of it? Perhaps it's the scare factor, the one where you're told
that once your credit card number is on the net that somehow it'll become
available to a legion of hackers who'll spend your money like drunken
sailors on shore leave. While it's true that no system of defenses is
proof against a determined hack, the net currently provides security at
least as good as the average shop, and probably more than using your credit
card number over the telephone. Most e-commerce traders use securewebserver.com,
which is a service that provides encrypted transactions over the net and
allows almost perfect security.
Most people have heard of amazon.com for buying books and lastminute.com
for cheap air tickets, but now, if you like wines, you can visit a number
of sites. Although the net is global, there's little point exploring sites
in France, Spain or Italy unless you have a means of transporting the
wines from there. The simple answer is to look at Irish sites that have
a door to door distribution system within Ireland. A search in the Doras
directory will turn up sixteen sites dedicated to wine.
There's the site set up by two young men from Cork called bubblebrothers.com,
which not surprisingly specialises in Champagne. They have a full range
of champagnes from Reims and Epernay, a lot of small producers making
single vineyard wines, and most importantly, reasonable prices. There's
wine-ireland specialising in Spanish wines; the new Karwig wines with
an extensive catalogue; Youen Jacob which specialises in fine wines; the
well-designed Oddbins site which really makes searching and ordering easy;
Ecock wines has recipes and an on-line wine school as well as its catalogue;
you can learn about grape varieties and inform yourself on all aspects
of wine at the Gilbeys Grapevine; Mitchells will give you details of their
wine club and a course on wine. Another major player, Chateau Online will
soon be up and running in Ireland.
You might ask how this differs from ordering wines by the more usual
system of mail-order through a wine club. In a way it's not much different,
you order from home and it arrives on your doorstep. But where on-line
shopping differs from maill-order is that you can visit, without moving,
a lot of different sites and browse until you find exactly w hat you're
looking for. Price comparisons are easy to make and finding the best bargains
is simply a matter of trawling through the sites - far easier than going
to bunch of actual off-licenses one after the other. So if you go ahead
and decide to buy wines on-line what happens? You pick your wines at your
selected site, you fill out your order form, if you're paying by credit
card you'll be referred to securewebserver.com, you enter your details
and submit the form. Then all you have to do is sit back and wait for
the wines to arrive. Most sites promise you delivery within five days,
which is fast enough, although some sites offer a faster delivery service.
If you live far away from a good off-license, getting wines delivered
to your home is a big help. There can be hiccups: some years ago I set
up The Irish Times wine club and that too was a mail-order business. What
we found then was that distribution was the hard bit. Breakages, although
not common, were not unknown. And that's a problem that's likely to be
still with us - moving liquids around the country that are stored in glass
containers is bound to have inbuilt problems. However it's not really
a problem for the buyer, in all cases any breakages will either be replaced
with new bottles or credit will be given.
Wine buying over the net isn't likely to transform our habits overnight,
nor will it ever replace the more common dropping into an off-license
on the way home or picking up a bottle or two at the supermarket. But
it wil grow in its own niche market where specialised wines are sought
or where a few cases are needed for a party or where the buyer doesn't
have easy access to traditional outlets. One thing's for sure; on-line
buying is here to stay.
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